What Apple cares about

Over the past couple of weeks two interesting and inter-related controversies have sprung up which reveal in stark terms Apple's lack of support for non-profits and values as a corporate citizen.

Beth Kanter, the nonprofit web guru, started drawing attention a couple of weeks ago to the iPhone's lack of support for donation apps.The essense of the issue is that apps cannot process donations natively. The best they can do is link to a charities website for people to make donations. This is clearly a more complicated process and we know that every addition step required to make a donation loses a significant proportion of your potential donors.

Apple's apparent reason for the ban (another example of Apple's restrictive approach to the universe of apps that runs on their devices) is the difficulty involved in verifying genuine charities. Jake Shapiro pointed out back in June that 'the excuse that “Apple doesn't want to be held responsible for ensuring that the charitable funds make it to the final destination” is a cop-out. Google Grants has tackled this already, and organizations like TechSoup and Guidestar do a sophisticated job of authenticating nonprofits and charities worldwide. Apple, of all companies, can’t credibly say it’s not up to the technical and logistical challenge.'

Following the earthquake in Haiti Apple itself requested donations through an iPhone app, raising hopes of a change of policy which has not been forthcoming. Earlier this year Paypal introduced the option to make a charitable donation through their iPhone app, with verification handled by an outside company MissionFish. Two months later they were forced by Apple to shut it down.  One possible issue may be that Apple takes 30% of revenue from the app store, an proportion way beyond what is considered acceptable for donation processing.

This is all pretty annoying in its own right, and you should certainly support the petition currently being run on Care2 asking Apple to rescind this policy, but just how galling it is was brought home to me by another news item last week.

A group of parents are crying foul after being hit with unexpected bills from their children playing games on the iPhone and iPad. The games, such as Smurf Village, are clearly designed for kids, allow you to skip over the hardest stages of the game by purchasing, for real money, in-game items such as Smurfberries. It is even possible to purchase a whopping $59.99 worth of Smurfberries in just two clicks. Other kids games sells virtual items for up to $100. One reason for this is that you only need to log into your iTunes account every 15 minutes to make purchases. So if a parent buys this game then immediately hands the device to their child  there's a window in which new purchases can be made without any need to re-enter account information. However several parents are reporting that they carefully waited for the required amount of time before allowing their child to play and still ended up with a nasty surprise when they saw their bill.

So on the one hand we have a situation where it's impermissible to make an in-application donation to a nonprofit organization doing good in the world, while on the other it's so easy to spend money inside an application that it's literally child’s play. There's no possible justification for this hypocrisy, and continues a trend of Apple disregarding the nonprofit sector. When I approach Apple for sponsorship when running Vibewire about five years ago I was told that Apple had a corporate policy of not supporting nonprofits or making any donations. Their job was the maximize profits, and shareholders could decide how to disburse those profits. So perfect right-wing corporatism in other words. And, indeed, they have been named one of America's least philanthropic companies.

To me this issue shows without any doubt Apple's true corporate culture. To the extent that they have involved themselves with nonprofits or made positive moves like decreasing the environmental impact of their devices, this can only be seen as cause marketing, something they felt they needed to do for their brand and sales, not something driven by a belief that business has any role beyond profit maximisation.

They sure do make pretty things though.

Sign the petition asking Apple to allow donations within their apps.

The new world of peer-funded projects

Цвета музыки (Colours of Muzik)

I have a confession to make. I'm a crowdfunding addict. Or as I think of these emerging platforms: peer-funding. For the first time projects can be funded by those who share the passion and vision of the creator. In other words, not the anonymous crowd, but your global peers getting together and saying "let's make this happen". That's new, powerful and very cool.

Peerfunding (or crowdfunding, if we must) is the facilitation of numerous small contributions to fund specific, time-limited, projects. Crowdfunding is an offshoot of crowdsourcing, the buzz term from a couple of years ago that gave us talent-mobilizing sites such as GeniusRocket for creative and InnoCentive for scientific problem-solving, outsourcing these functions to the crowd. But this new breed of sites are different, and not just because they are asking for money instead of logo designs or film concepts. Crowdsourcing is focused on producing a unique high-quality contribution (be it logo or film or chemical breakthrough), harvested from the crowd, these new funding platforms work cumulatively. Just as Barack Obama proved the power of small dollar fundraising in the political world we are now seeing the power of small dollar philanthropy in new sectors, especially the arts.

This model first caught my attention in the lead-up to this year's Burning Man, as numerous arts collective raised funds for their projects on Kickstarter. It was really exciting to see some of the amazing things in development and to be able to support in my own modest way a couple of projects I thought were most exciting. And I'll admit it, I did it for the perks too, including the promise of a ride on a very cool artcar (which I never took them up on sadly).

The focus on perks is another unique feature of this model of these new platforms. Across all the leading sites it is required that projects articulate "perks" for their funders. And I don't mean the usual "feel good about yourself" perks, I mean "give me something cool" perks. This works perfectly for many creative projects that are object-oriented - if it's a zine or book you can receive it (signed!), if a film you get a dvd or a credit, if an exhibition or catelogue a print. Digital projects tend towards the thank-you pages and downloads of code (woot). At the higher amounts everyone has to get more creative: dinner with the artist; consulting; an event at your house; an award in your honour.

It's all fun stuff, and it beautifully fuses the line between philanthropy and straight-up shopping. I have always enjoyed purchasing hand-made zines, now I simply pre-buy them and in so doing give the creator the confidence and funds to make it. I enjoy film, and spend money on a Netflix subscription, so why not actually chip in to see documentaries on issues I think are interesting or important made? Some of the projects on Kickstarter in particular have blown out their fundraising targets by seemingly-absurd amounts, raising 1000%+ of their goal, but this is usually really just an unexpected run on a groovy new product. Being quasi-philanthropy and quasi-shopping simultaneously attracts more supporters than either approach alone would engender.

Over the past few months I have supported the publication of zines both micro-micro and merely niche via Kickstarter, production of a documentary on avant-guarde culture in Jerusalem via IndieGoGo, a series of social change posters via LoudSauce and the relaunch of a much-loved independent media website via the Australian FundBreak. There is also Spot.us, which supporters journalistic projects.

These sites are not all the same. Kickstarter and Fundbreak are exclusive to creative projects while IndieGoGo is broader and LoudSauce and Spot.us even narrower, specifically funding public interest advertising campaigns and journalism respectively. All of these sites except for IndieGoGo operate on an "all-or-nothing" model whereby if the project doesn't raise its target by the deadline they receive none of it, with all contributions returned. This is a perfect fit for creative projects (and advertising campaigns) that have very specific amounts required to produce the project (whether it's printing costs or tv time) or else it can't happen at all. There's a necessary tipping point. If it project doesn't raise the necessary funds then the commitments are returned and its no-hard-feelings. It gives a security to contributors that the project will really happen or their money back and for creatives it reassures them that if necessary funds aren't raised they're not on the hook to those who have contributed thus far.

Not all types of projects have this tipping point and currently only IndieGoGo caters to them with a keep-what-you-raise system. This can create another, also important, sort of confidence, that those supporters people have been able to mobilize will see their support realized and delivered.

The biggest gap I see in the peerfunding space currently, in addition to having several valuable niches currently unserved, is that they are all based around one-off projects. There's nowhere where you can create a stable profile for an organization or enterprise and then fundraise for specific projects over time - building a community across these projects and deepening your engagement with these supporters. I'll have more to say about this soon.

Have you contributed to any projects on a peerfunding platform? What do you think is working and how could it be better?

The rise of public bikes in DC

I left Washington DC in June and was amazed on a visit back this weekend how much seemed to have changed in the urban environment in this short time. The biggest change I'm thrilled about is the launch of a new shared bike scheme - Capital Bikeshare - already now the biggest in the USA.

A previous scheme, Smartbike DC, has been operating since 2008 but never caught on. It's network of a mere 10 locations was woefully insufficient to constitute a new form of transport and they required you to join online first, for a flat fee of $40, before you could use a bike. Compare this to Capital Bikeshare's 1100 bikes at 110 stations stretching from Columbia Heights down to the Mall, East as far as Eastern Market and West into Northern Virgina. It's a dense-enough network to use the bikes as genuine public transport - you can feel secure that there will be a parking station sufficiently close to where you are going.

One person I spoke to over the weekend wasn't confident the new scheme would catch on any more than the last one did, opining that those who liked riding already had bikes in most cases. But I think this is no different to the co-existence of private car usage and taxi cabs. As a bike owner and daily commuter I can imagine many scenarios where I might not want the hassle of keeping track of my bike, or only need to go one way, or am transferring to a car, where a shared bike scheme provides the perfect compliment to my private bike ownership.

I rode bikes three times last Thursday getting from one meeting to another and it was wonderful. Cheap ($5 for a day membership, $25/month, $75/year, with use of the bikes free for journey's under 30 minutes), easy (30 seconds and I was joined and away) and fun. And useful! Much more efficient for piecing together my destinations than trains or buses would have been. For a visitor it's a wonderful way to get around.

Combined with this DC has expanded their bikes lanes, already the best I've seen anywhere in the US. There are dedicated bike lanes every few streets, making it easy to get within a block or two of anywhere you want to go without dodging traffic. Some of these lanes are sectioned off from traffic by bollards, or have a lane of parked cars between bikes and traffic, making them extremely safe for cyclists.

Very impressive, DC. Combined with new light rail lines and the expansion of the Metro out to Dulles airport the District is evolving into one of the most walkable and least car-dependent cities in the country.

What has travel taught you?

 

As part of my participation in the zooGooder fundraising challenge December 2-9, for which I'm supporting Global Lives Project (find out more), I wanted to share why I'm so passionate about travel and why I think Global Lives Project shares some of the important insights of travel to those who may not have the chance otherwise. But rather than just having me blather on and on about travel I thought it'd be much more fun to hear from all of you as well!

So, a little fun: Please join me in sharing what travel has taught you using the #travelteaches hashtag on Twitter. Travel is such a powerful experience which I have personally taken so much from, and I know it's meant a lot to many of you also. I'd love to hear your stories and perspectives. So let's see if we can get a good conversation going and encourage others to use the hashtag and join in as well.

If you're not a Twitter user please leave a comment here instead!

I'll collate all tweets and comments in this post, so hopefully it will grow over the course of the week. Or I'll just be quoting myself, we'll see! :)

Space permitting please link to this page using http://bit.ly/trvlteach.

Find out more about my Global Lives Project fundraiser.

#TravelTeaches:

@gunyahtravel: Not to immediately think every taxi driver is a crook going to overcharge you! Life lesson; book, cover, judge.

@philosert: #travelteaches tolerance.

@lyrianfleming: #travelteaches me that rice is for breakfast, the pyramids r not lego, smiles r universal, personal space is subjective, & camels are smelly

@lyrianfleming: #travelteaches me to love - the call to prayer, the chiming of church bells, the symbols in a synagogue, the eternity in a prayer wheel

@tomjd: #travelteaches me to be slow and still, to allow wisdom to emerge at its own pace. I find this only happens out of the city.

@noboundariesorg: The world is safer, friendlier, more inexpensive and more welcoming than most people are lead to believe.

@tomjd: #travelteaches me that there are many paths to the same destination, that there's no "right" way of doing things.

@BonnieKoenig: With eyes & ears wide open, travel always introduces new perspectives & ways of viewing the world.

@memeshift (shared in comments): Traveling brings you presence. When traveling about, switching your cultural operating systems between the different spaces you inhabit as you merge, blend, depart and float can do a lot as you get acclimated to the different senses of time, speed and cultural nuances in each inhabitation. It shifts and frees your perception of things to not be so attached to particular ways of life, however pleasurable or not.

BonnieKoenig (in comments): Every trip I’ve taken to another country, no matter how short or long, has opened my eyes to a different perspective that I had not thought about before. It can come from observing people, reading a local paper or hearing a radio report, or more in depth conversations or experiences. It’s a cliche, but true, that nothing else can really replace the learning experience that travel affords. Of course, one gets back what one puts in, and honing one’s observations and listening skills and being open to new learning is important.

@GeoffLiving: Travel teaches me the broadness of the universe, how amazing it is, and what a small role I have in it.

@EdwardHarran: Travel teaches me how to find extraordinary in the ordinary, it helps me embrace chaos and stay present wherever I might be.

@amvandenhurk: how we are all interconnected.

@c_rawlins: #travelteaches the many different definitions of happiness that exist, and how few of them relate to possessions.

@vibewire: #travelteaches a different perspective, a new view to admire.

@noboundariesorg: Cultural and language differences aside, we are all much more similar than we're led to believe.

@k8alexandra: #travelteaches me that we are all different and all the same. It also taught me that Lao people make the most amazing Indian food.

@sarahjansencom: #travelteaches there are as many versions of 'normal' as there are people on the earth.

Alex Budak (in comments): If I had to find one common lesson from my travels it’s that we are all so much similar than we are dissimilar. From a farmer I met in rural India to an Icelandic fisherman, after speaking with them I realized that there is so much more that connects us than separates us. While that may seem obvious to those that have traveled, before I left home and explored I would have certainly thought the opposite. It’s also taught me to be humble, ask questions (lest I experience another fiasco like trying to figure out German washing machines), and learn from everyone I meet!

Alice (via Facebook): There's not really any such thing as 'translation': Another language is not another way of saying the same thing - it's a different way of thinking.

Marian (via Facebook): Everyone loves a good laugh, women work HARD, everyone has to deal with the same shit, how to hold onto my pee for a really long time, there is a lot of plastic lying around, there are hidden deep corners of our world where nature rules and maybe we shouldn't go there.

Matt (via Facebook): People are cool and we should just get along.

Awesome stuff, thanks so much everyone who participated!

Help open a window on the world

Both Thanksgiving and Christmas are good times for taking stock and thinking about the things we have to be grateful for. For me this means thinking about my global tribe and how lucky I am to have you all in my life. Thinking about this made me realize, once more, how important travel has always been for me, for the relationships I've gained and the experience of other cultures and the global perspective that grows from this. I sincerely wish everyone could have the opportunity to travel and, in the absence of that, I support anything that opens up a window on the world and gets people thinking more globally.

At this time of year I know everyone gets hit with endless requests for support and, yes, I'm putting one out also. I wrote previously about my involvement with Razoo.com's zooGooder council and how impressed I've been with Global Lives Project since coming across them after moving to San Francisco. Over the coming week the members of the zooGooder council are having a friendly competition to see who can raise the most funds and attract the most donors for their favourite nonprofit. Naturally I've chosen Global Lives Project.

Here's my video explaining why:

[youtube=http://www.youtube.com/watch?v=xSuwtypec_o]

(Aside: My first video blog! Kinda scary! What do you think?)

Razoo have generously made available a $2000 prize pool for the person who brings in the most donors and with your help I'd love to be competitive in win! this category. Every donation, however modest, counts as a point towards this prize. In addition I’m also a fundraiser for Global Lives Project’s own group fundraising challenge this month. As part of the launch of this new service Razoo will match the first $200 I raise. What’s more Global Lives Project has a matching grant of up to $30,000 if raised before the end of the year.

Follow all of that? This means any money you donate could be matched up to THREE TIMES! That’s a pretty good return on your investment.

More to the point, whatever money we raise will support Global Lives Project to expand their activities next year - holding new exhibitions and developing educational materials for use by school groups. These videos undoubtedly have artistic merit but it's this educational element I'm most excited about as I think facilitated contact with this content could really get people thinking in new ways, more globally and empathically. In other words, sharing with those who might not have the chance to travel some of the most important benefits we get from the travel experience.

As little as $10 counts towards the most donors challenge and would mean so much to both Global Lives Project and me. If I can raise $1,000 this week I will be stoked, and we will know we've made a real difference to this small but important organization.

But I know not everyone has even $10 to spare so there are other ways you can help as well:

•    Tell your friends! Use the share buttons at the bottom of this post to share the link on Twitter, Facebook ,etc. •    Share your story! All this week I’ll be sharing things travel has given me using the hashtag #travelteaches. Join in! Share your own #travelteaches insight on Twitter and, space permitting, link to http://bit.ly/trvlteach where I’ll be collecting the responses.

Of course, please donate if you can:

I can't wait to hear your stories! Thank you for your support.

More on Global Lives Project:

[youtube=http://www.youtube.com/watch?v=3uFdO8k6IHA&feature=player_embedded]

Artist's statement from GLP's Yerba Buena Center for the Arts Exhibit:

Framed by the arc of the day and conveyed through the intimacy of video, we have slowly and faithfully captured 24 continuous hours in the lives of 10 people from around the world. They are screened here in their own right, but also in relation to one another.

There is no narrative other than that which is found in the composition of everyday life, no overt interpretations other than that which you may bring to it.

Our "Best and Brightest"?

In a New York Times article otherwise spent bemoaning the unnecessary glamorization and compensation of those on Wall Street despite their obvious errors and shortcomings William Cohen committed one of my hated pet peeves yesterday.

Despite the very dire consequences of the latest financial crisis that Wall Street perpetrated on the world, America cannot seem to shake its infatuation with Wall Street bankers and traders.

We continue to shower them with riches, prestige and glory. We make movies about them. We write books about them. We seriously overpay and then envy them. This year alone, while millions of others suffer from the Great Recession, bankers and traders are expected to be paid — incredibly — another estimated $144 billion in compensation and benefits. Accordingly, Wall Street remains the No. 1 destination for our best and brightest." (Emphasis mine).

Later, he says:

Why do we seem to excuse one insider-trading and pay-for-play scandal after another? Why haven’t we woken up from our generational slumber and realized that we would be better off rewarding real engineers, not financial engineers?

To this I would add: why do we persist in referring to those who are drawn towards an industry known for its insider-trading, pay-for-play scandals and lack of morals our "best and brightest"?

It seems too obvious to debate but I'll unpack the words separately anyway.

By "brightest" Cohen can only mean, presumably, "having the best university grades" or perhaps "being most recruited out of university". But grades in what, recruited by who? A tight set of qualifications in specific degrees are generally what gets one to Wall St and determines who gets recruited for these lucrative positions. Clearly physicists are left out of this equation, and doctors, engineers (who Cohen himself seems keen on) and historians. Philosophers? Feggedaboutit. The qualifications for this title seems self-referential: they are the brightest because they are who Wall St wants, so they must be. And this, of course, is the myopia Cohen himself is railing against.

But putting "brightest" aside, "best" is more offensive. Anyone so drawn to Wall St simply because "bankers and traders are expected to be paid — incredibly — another estimated $144 billion in compensation and benefits" could never be our best. Our best are out there taking risks, creating value and helping people. They are starting or transforming companies, organizations and, yes, governments. They are working on the hardest problems of our times, helping our society move towards greater justice, equality and prosperity. They are entrepreneurs, artists, activists, visionaries, leaders, facilitators.

And you know what? Our best don't do it for the money. They are not drawn to the lure of obscene and undeserved compensation, or profits earned from moving money around, from tricks or loopholes. Our best are drawn to the challenge, the cause, the need. They do what must be done because there is no-one else to do it. They work on behalf of their family, community, nation or world, not for their own fame or greed.

So I welcome William Cohen's call for "the courage to return Wall Street to a less exalted place", and hope we can start by ceasing to refer to bankers and stockbrockers as our "best and brightest."

Image from Sad Guys on Trading Floors.

So much to be grateful for

Thanksgiving is perhaps my favourite American holiday. The practice of stopping and giving thanks for what we have in our lives is important, and something we do too infrequently. The in-practice more universal Thanksgiving practice of eating as much as possible in the company of family and friends is also a highly-attractive element. This is my third thanksgiving in America and despite my lack of family here I’ve never been without an invitation to share the occasion with others. It was through just such an invitation that we met many of those who would become close friends in Washington DC. This friendship and generosity that has been repeatedly extended to us is something I am deeply grateful for.

There’s so much I’m grateful for this thanksgiving, perhaps because my life has been more difficult than usual these past couple of months, throwing into sharp relief things I sometimes take far too for granted. A little adversity sometimes helps us see things more clearly. Having things removed makes us aware of how much we really value them.

I’ve never really minded the sensation of missing people for this reason. I like having people to miss. Missing is a complex emotion but in part this longing for another is a sweet thing, for it indicates the presence on this planet of another worth longing for. This obviously has its limits, but as I miss my family and friends in Australia, another cluster of dear friends in DC and others scattered across the globe I tell myself of how fortunate I am to have these relationships, to have met this extraordinary community I have around the world.

I am grateful both for these friendships which mean so much to me and for the opportunities I have had to travel, to explore, to meet so many new people. I am grateful to have ended up here in San Francisco for a time, to be meeting the incredible people I’m finding here. None of these relationships replace those that came before as it becomes easier than ever to maintain relationships at distance, to find those you miss and spend new time together.

These last couple of months have been kinda rough for me. I am so grateful for those who have reached out and let me know you are thinking of me. It means so much. And I'm grateful for all those who have made introductions and helped me find new people and opportunities in a new city.

Ultimately any exploration of gratitude must come back to those who matter most: my parents, sister and wife. Within the magical web of connections that is this big little world they orient my life. They are the reason I am here in San Francisco trying to live my dreams. The reason I dream at all. In ways both practical and profound they have helped me believe in my own power to create the future, because I know they will always be there to support me, that it’s okay if I fall because they will help me get up and get going again. Thank you guys, so much, for everything.

My gratitude for all that I have is informed by my knowledge that so many have so little, that countless children grow up without either the opportunities or the support structures to live their dreams. That’s why this Thanksgiving I’m supporting Epic Thanks, a “global celebration of gratitude and giving that honors inspirational changemakers who create hope in our world.” Find out more at www.EpicThanks.org.

What are you grateful for?

We built this city

Burning Man is famously difficult to describe. It is so many different things to so many different people: a huge rave in the desert, a spiritual journey, a temporary community, the world’s biggest sculptural art exhibition, a survivalist gathering, a place to discover new parts of yourself, for grieving and letting go, for exploring, expressing and sharing.

It’s hard to summarize all of that for people who haven’t experienced it for themselves, hard to link your individual stories to this larger context, hard, in a way, for even an experienced burner to make sense of it all, the unique jumble of experiences, emotions, observations, visual stimulation and desert living. Every year I’ve gone I’ve aimed to write about my experience but every year I hit this wall and the gap since the festival grows and eventually I give up. But this year, as my camp-mate Elly would say, “I’m doing it!”, very late but sooner than never.

http://www.flickr.com/photos/tomdawkins/5077422583/in/set-72157625154695982/

What Burning Man is, fundamentally, is festival 2.0. Just as web2.0 is a platform for user-generated content Burning Man is a platform for user-generated experiences. The Burning Man Organization ensures that the very most basic infrastructure exists for the event to take place: roads, medics, port-a-potties and, of course, the Man. But everything else that makes a festival a festival is created and provided by the participants themselves: the music, art, venues, workshops, performances. All of it. Some of the major art works get grants to assist them to create their pieces, but this rarely covers costs and never covers labour.

What’s more there’s no vendering at Burning Man. No commercial food stalls. No souvenir stands. You cannot even buy water, despite our location in the middle of a desert. Everything you and your camp need to survive you need to take in yourselves: water, food, structures, bikes. (You gotta have bikes. Burning Man is ten miles across, way too big to walk around.)

That’s not to say Burning Man doesn’t have bars, restaurants, café’s and food stands. It does. It has not only everything you’d find at any festival (music, art, food) but also the things you’d find in the coolest part of a city: venues, restaurants, art galleries, spa’s, mini golf, roller disco’s. These hundreds of venues, events, parades and happenings across the city are created by autonomous groups of participants and everything they provide is gifted. Just like web2.0 what makes Burning Man tick is generosity. And all of this takes place in one of the harshest places on earth, the Black Rock Desert in Nevada.

Truly, it is a miraculous, empowering and inspiring thing.

This year K and I and an amazing group of friends from around the world came together to create a first-time Burning Man theme camp: More Carrot. Theme camps are the official interactive zones of the city. To qualify as a theme camp you must have things at your camp for other people to participate in. If selected as an official theme camp you get placement in a prime location in the city (ours was amazing, only a block from Center Camp) and the right to arrive early to set up. You can read more about the our name and formation here.

http://www.flickr.com/photos/tomdawkins/5078016468/in/set-72157625154695982/

In thinking about this year’s event, and its theme of Metropolis, we felt that an essential element to any great city was access to fresh, local, organic food. And because this is Burning Man we decided that we would create this ourselves. From Tuesday-Friday during the event we hosted the Black Rock City Farmers Market (Black Rock City is the name of the city formed by Burning Man. For the week it exists it’s the third-largest in Nevada). We distributed over $1,000 worth of fruit and vegetables, about 80% of which were sourced from local farmers in Nevada, most of it organic. In addition to the market the More Carrot camp featured a chill-out dome, dj set-up (including power), 20 ft tower, communal kitchen and extensive décor and shade. The front of our camp featured the Illuminatrix project, which invited anyone to submit animations which ran on a screen created by a 19x19 array of ping pong balls with multi-spectrum LEDs inside. Like so:

http://www.youtube.com/watch?v=FDy0YsVjpXA&NR=1

The 25 members of our camp flew in from six countries, convening in Reno where we had rented two houses in which we do the pre-construction for our camp including building the farmers market stall, the bike rack and two giant glowing carrots. There was storage and truck hire to organize. Hundreds of litres of water and hundreds of dollars of fruit and vegetables to pick up and get to the site and, in the case of the perishables, keep fresh for almost a week.

http://www.flickr.com/photos/tomdawkins/5077009851/in/set-72157625154695982/

In other words: it’s a really significant undertaking. And coordinating all of this from multiple time zones required using all our skills in online collaboration and team-building. Starting in January we invited selected people into a Google Group which was used for brainstorming and getting to know each other. Teams were formed for each project, both infrastructural (transport, power, lounge, etc) and interactive (the Farmers Market, Countless Carrots March, gifts, etc). These teams developed their plans and made budget submissions to our Organizing Committee for approval. Total camp budget was $6,250 ($250 each) but many members of the camp showed generosity that went far beyond this, providing additional elements individually. The Organizing Committee used Basecamp and met fortnightly on Skype (at 2pm SF time, 5pm DC, 11pm London and 7am in Melbourne), moving to weekly for the final six weeks.

This level of organization was necessary to manifest our vision in the middle of a desert but also because 17 of the 25 members of our camp where first-time Burners. We invested so much time and effort in More Carrot because those of us who initiated the camp had a goal that was, in a way, bigger than any of our specific events: we wanted to create a camp which was a true community; where everyone was involved, respected and included; where no one was a spectator. Burning Man is a massive platform for individual experience and participation and it was really important to us that More Carrot also reflect the Burning Man principles of community, participation, self-expression and self-reliance. In a way, this was the real project, creating this community, and the specific projects simply means to this end. They were also, of course, a whole lot of fun; a chance to play and interact and contribute to the magic that is Burning Man.

And truly, magic things happen at Burning Man, things that could happen nowhere else. My favourite only-at-Burning-Man moment this year occurred on Wednesday. I noticed that two guys appears to be working on some sort of wooden sculpture in our camp’s front yard, right between our two carrots. Intrigued, I wandered up. “Hi”. They looked up: “Hi”. Went back to their work. “What are you guys up to?”. “We’re building an onion.” Said as if this were the most obvious thing in the world. And indeed, now I looked closer, it was an onion, and a bloody good one, created by folding thin slats of wood together. These guys had come to the farmers market on Tuesday and, impressed, promised to be back the next day to build us an onion. No-one took this seriously at the time but here they were, creating an amazing 7-foot tall onion sculpture for our camp. So now instead of simply two carrots we had the beginnings of a veggie garden. What an amazing gift.

http://www.flickr.com/photos/tomdawkins/5077004811/in/set-72157625154695982/

If that’s not magical enough for you, on Monday afternoon, as the rush of people entering the event was beginning to slow down and our camp was almost finished there was an intense rainstorm, the like’s of which I’ve never seen at Burning Man. If this wasn’t surreal enough already when the rain finished there was an absolutely epic DOUBLE RAINBOW, truly the most vivid I have ever seen. Sobs and cries of “what does it mean?!” rang out across the city. Check this out:

http://www.flickr.com/photos/tomdawkins/5077009103/in/set-72157625154695982/

And then there was my favourite artwork on the playa this year: Ein Hammer! Ein Hammer was a giant metal hammer emerging from the playa surface, capable of throwing fire out from its shaft and head. But it was more than just a great piece of fire art, it was a game! Similar to the iconic carnival strength test where you hit a target with a hammer to see how high you can make the bell go this required three players to strike sensor pads with sledgehammers, with the height of the subsequent flames the result of how in-sync you hit. If you succeed the fire makes it all the way to the top and bursts spectacularly out the head of the hammer as it spins around. And if this wasn't enough it was more than just a great fire art game, it was a fully themed performance piece with a ringleader crying out in a German accent, cheesy 80's music and screens embedded in the desert showing the workers toiling in the furnaces beneath the surface, shoveling coal into a great fire to sustain the hammer. I had a go, it was unreal. Crazy, magical, fun.

[youtube=http://www.youtube.com/watch?v=uWUM536nzMs&feature=related]

We tried to do a lot this year, perhaps too much. Bring 17 virgins to their first burn. Run a farmers market. Host two parties and a sock wresting championships at our camp. Organize three roving events including taking on the well-established Billion Bunny March with our own Countless Carrot March. Support a team spread out across the world to work together and get amazing things done.

http://www.flickr.com/photos/tomdawkins/5077006335/in/set-72157625154695982/

And we did it! There were, of course, mistakes and hiccups. The early-entry crew discovered we were missing poles to erect the kitchen, and had to send people out of the festival to where they could get reception to send a message to the group still in Reno. Our power set-up can be improved and next year we’ll have a bigger kitchen. But this is all so minor compared to what we achieved. We were a part of building the most extraordinary city on earth, fueled by creativity and passion and community. And for carrots, of course. Gotta have your vitamin A, especially in a desert.

The response to the market, and to our other events was fantastic, and I’m super-excited to take who we learnt this year and apply it to next year’s camp.

http://www.flickr.com/photos/tomdawkins/5077421413/in/set-72157625154695982/

Thank you to all my fellow carrots who made this experience so fulfilling and so much fun. Building our camp and our community with you was an amazing experience. I can’t wait to do it all again.

More photos: [vodpod id=Video.4979368&w=425&h=350&fv=]

The amazing story of It Gets Better

It Gets Better is a grassroots campaign in America launched by sex columnist Dan Savage in response to a horrific spate of teenagers killing themselves after being victimized for being (or being perceived to be) gay. There were 5 suicides in September alone. After another one of these tragedies Savage wrote in his column that he wished "I could have talked to that kid for 5 minutes and been able to tell them it gets better." In that same column, on September 15, he announced he was setting up a YouTube channel for those who were bullied but survived to tell their story, to tell those going through hard times that it gets better. Since then the channel has had more than 1.8 million views and 21,000 subscribers, making it the fastest-growing channel on YouTube right now.

Here's Dan's original video with his husband Terry:

[youtube=http://www.youtube.com/watch?v=7IcVyvg2Qlo]

On MSNBC last week I saw Joel Burns, a member of the Fort Worth Council in Texas, share his story, a story he told us he had never told anyone before, in a speech before the council. It's a speech unlike many you will ever hear from a politician. It's raw, personal and courageous and had me in tears.

[youtube=http://www.youtube.com/watch?v=ax96cghOnY4&feature=player_embedded]

It Gets Better is another inspiring example of the possibilities of social media to aggregate individual actions, share otherwise-unheard stories and to connect us across borders, classes and generations. This campaign wasn't cooked up in a strategy session and launched with fanfare by a national gay rights organization. It wasn't backed with millions of dollars in funding. It didn't even require its own website. It was one person's idea, a single video uploaded online, and an invitation to participate.

Now, yes, this particular person had a mainstream media platform from which to promote his idea, but without the enabling environment of the internet he would simply have expressed his sadness and, presumably, moved on. Thousands of readers would have nodded in agreement but then what? Now, instead of just an expression of grief there was a call to action, an invitation to participate in something, and a simple, humble, personal video to get things started, and show how it could be done.

As Dan said in his column:

"Gay adults aren't allowed to talk to these kids. Schools and churches don't bring us in to talk to teenagers who are being bullied. Many of these kids have homophobic parents who believe that they can prevent their gay children from growing up to be gay—or from ever coming out—by depriving them of information, resources, and positive role models.

"Why are we waiting for permission to talk to these kids? We have the ability to talk directly to them right now. We don't have to wait for permission to let them know that it gets better. We can reach these kids."

He's right. Thanks to social media, we can.

Six weeks later the videos continue to roll in and the conversation around the issue continues. Employees at Google and Facebook have contributed videos, as have Project Runway's Tim Gunn, American Idol's Adam Lambert and Star Trek's Zachary Quinto. Videos have come in from Muslims and Mormons, gays and straights, teenagers, parents and grandparents. And hundreds of thousands of teenagers have found out that whatever their situation they are not alone, that others went through difficult times and survived and that they need to stick around and give their lives a chance.

Community Managers: Are you a bridge or a wall?

"Community Manager" is the job title of the moment but beyond those with this written on their business cards the truth is that anyone doing social media work on behalf of an organization is doing community management work. You are the face of the organization, front-of-house, the link between internal organization and external community, at least online.

So then, what sort of link are you?

I think there are two basic profiles for a community manager: the bridge and the wall. One represents an open stance, the other a defensive posture. Initially both can appear the same, can project the same enthusiasm, share the same great links, ask the same questions.

The differences are profound however and emerges slowly but surely over time, as the community becomes aware of just how real this engagement is. Or it emerges very quickly, in the face of a crisis. In either case your organizations openness and accessibility will ultimately characterize what sort of a community manager you are.

Characteristics of the 'Bridge' Community Manager:

  • You are an open channel of communications between community and organization
  • The views and interests of the online community are genuinely taken into consideration in organizational decision-making
  • You are considered senior within your organization, with the trust of the executive
  • You consider your first job to be representing the community within the organization
  • You share interests with and consider yourself a part of the community
  • You acknowledge your mistakes quickly and openly
  • When you ask questions, the answers matter, and responses are fed back
  • You think of your community as collaborators

Characteristics of the 'Wall' Community Manager:

  • You are considered a junior role, without internal influence
  • You consider your first job to be representing the organization to the community
  • You have little in common with your community, they are "they", not "you"
  • You ask questions, but the answers don't go anywhere
  • Mistakes are downplayed or denied
  • You think of your community as donors

If your organization is employing you to be a wall, and many, if not most, organizations feel most comfortable starting here, then your job should be to help evolve your role into that of a bridge, and in so doing transform your organization for the better.

What do you think? Do those lists look familiar?

Photo by Jay Cables of a Banksy piece, used under a Creative Commons license.